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Digital Digest: The Latest Tech News - US Bank Global Fund Services
Editorial Staff
19 May 2025
US Bank Global Fund Services “Onboarding is critical – it sets the tone for our relationships. Across the industry, onboarding investors and clients has been a complex and fragmented process,” Jay Martin, president of US Bank Investment Services, said. “Investors value an experience that is efficient and transparent, while complying with regulatory requirements. This solution enhances our reputation for client service excellence by combining Fenergo’s best-in-class client lifecycle management technology with a US Bank-designed digital investor interface.” “Improving investor onboarding and servicing is just the first part of our journey. We’re extending Fenergo to other parts of our business to serve as the foundation for the entire client lifecycle,” he added. Minneapolis-headquartered US Bancorp, with about 70,000 employees and $676 billion in assets as of March 31, 2025, is the parent company of US Bank National Association.
US Bank Global Fund Services has announced it has engaged Fenergo, a specialist in client lifecycle management technology, to digitize and streamline the investor onboarding and service experience. This is the first step in a multi-year transformation for the fund servicing business.